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An Overview of Jira Service Management

Wed, Jan 20, 2021, 7:00 PM (CET)

26 RSVP'ed

About this event

Hallo liebe Hamburger Community,

am 20.01.2021 um 19:00 Uhr geht es wieder los. Wir starten in das neue Jahr mit der Atlassian Roadshow zum Thema "Jira Service Management".

Kate Clavet von Atlassian wird uns das "neue" Jira Service Desk vorstellen und es wird ausreichend Zeit für Fragen und Diskussionen geben: 

Join a member of Atlassian’s ITSM Product Marketing team for a brief overview of Jira Service Management.We'll cover what the next generation of Jira Service Desk has in store including:

Modern incident management, powered by Opsgenie

We’ve included on-call scheduling, alerting, incident swarming, and more from our popular Opsgenie product in all cloud editions of Jira Service Management.

Change management built for the DevOps era

Learn about our automated change risk assessments, advanced approval workflows, and deep integrations with popular CI/CD tools like Bitbucket Pipelines, Jenkins, CircleCI, and Octopus Deploy.

Intuitive, amazing service experiences

Leverage new features like bulk ticket actions and machine learning capabilities to intelligently categorize similar tickets, and take action quickly.

You won’t want to miss out! We’ll leave some time at the end for questions and discussing the product roadmap.

Wir freuen uns auf euch!

Lars und Thomas


  • Kate Clavet

    Kate Clavet


    Product Marketing Manager

    Kate Clavet is a Product Marketing Manager at Atlassian and is a huge fan of all things Community! She joined by way of the Opsgenie acquisition 2 years ago and now focuses on IT Service Management.

    Read More


  • Lars Mählmann

    Lars Mählmann

    Jodocus GmbH

    Digital Collaboration

  • Thomas Schlegel

    Thomas Schlegel


    System Administrator


Wednesday, Jan 20
7:00 PM - 8:30 PM (CET)

Group Leaders

  • Lars Mählmann

    Lars Mählmann

    Jodocus GmbH

    Digital Collaboration

    View Profile
  • Thomas Schlegel

    Thomas Schlegel

    HanseMerkur Versicherung AG

    Atlassian Community Leader

    View Profile

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