This session is designed for professionals looking to elevate their ITSM/ESM practices with Jira. We'll explore how Jira Service Management, combined with powerful apps, can streamline workflows, improve automation, and enhance service delivery. Expect insightful discussions, expert tips, and real-world use cases that showcase how organizations leverage Jira + Marketplace Apps to supercharge their IT and enterprise service management. Whether you're a beginner or an experienced user, this session will provide valuable takeaways to optimize your service operations.