Join us on February 15th in Jaipur for an Atlassian Community Event, a must-attend gathering for professionals exploring AI-driven advancements in service management and technical support.

We’ll discuss the Future of technical support, focusing on how AI enhances efficiency, streamlines workflows, and improves customer experience. Learn how AI-driven insights optimize support operations and decision-making.

Additionally, we’ll dive into AI-powered virtual service agents and their role in automating support processes, reducing response times, and handling complex queries with precision. Discover how these intelligent systems are transforming service management.

The event will also cover strategies for engineers to transition into leadership roles effectively, offering insights into skill development, team management, and career growth.

Spots are limited, so register today and be part of the conversation!

Here are more details about the sessions:

Session 1: AI’s impact on technical support, the benefits of dogfooding, and how engineers can transition into leadership roles.

Session 2: Learn to configure JSM, automate workflows, integrate AI-powered Virtual Agents, and train them for efficient service management.