Find a virtual event — near or far!

At a time when community and connection are more important than ever, Community Leaders are now hosting virtual events around the globe to bring people together and share best practices around Atlassian tools. Click this banner to see a list of upcoming topics, and stay connected 24/7 at

July 2020 KCAUG - Jira Service Desk Success Story

Kansas City
Tue, Jul 14, 11:30 AM (CDT)

33 Members RSVP'ed

About this event

Learn how SMG (Service Management Group) have six Teams using JSD successfully all in a different way!

Eliminating Bottlenecks and Providing Metrics


  • Derek Rone

    Derek Rone

    Service Management Group

    Technical Program Manager

  • When

    Tuesday, Jul 14
    11:30 AM - 1:30 PM (CDT)


    Stowers Institute for Medical Research
    1000 E 50th Street Kansas City64110

    Group Leaders

  • Karen Mustain

    Karen Mustain


    Atlassian User Group Leader

    View Profile
  • Jessica Witt

    Jessica Witt

    Stowers Institute for Medical Research

    Atlassian User Group Leader

    View Profile
  • David Puchosic

    David Puchosic


    AUG Assistant

    View Profile
  • Where Atlassian users meet and share best practices