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🎄🎅🏻📮ITSM - Is This Santa's Message or IT Service Management? Or both🎄🎅🏻📮

Dec 17, 2:00 – 3:00 PM (UTC)

Koblenz

Join us for a festive yet insightful Atlassian Community event focused on IT Service Management (ITSM) and Jira Service Management (JSM). Whether you’re here to uncover Santa’s message or optimize your IT workflows, this event offers valuable takeaways for Atlassian enthusiasts and ITSM practitioners alike.

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Asset and Configuration ManagementCloudJira Service ManagementProduct Insider

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About this event

Join us for a festive yet insightful Atlassian Community event focused on IT Service Management (ITSM) and Jira Service Management (JSM). Whether you’re here to uncover Santa’s message or optimize your IT workflows, this event offers valuable takeaways for Atlassian enthusiasts and ITSM practitioners alike.

We’re thrilled to feature two expert speakers:

🎄 Barbara (Decadis): Dive into a real-world use case on how Jira Workflow Toolbox Cloud supports ITSM processes by automating annual access reviews for company software in Assets. Learn how JWT enhances asset management and simplifies your ITSM workflows.

📩 Patrick (yasoon): Delve into the potential of combining Jira Service Management and Microsoft 365. Patrick will discuss the essential challenges and insights for your internal customers and how to optimally connect your IT service desk with Jira Service Management and Microsoft 365.

This is a great opportunity to connect with Atlassian users, share knowledge, and celebrate ITSM innovations together. We look forward to seeing you there!

Speakers

  • Barbara Schwarzwald

    Decadis AG

  • Patrick Schüßler

    yasoon

    Senior Marketing & Partner Manager

Moderators

  • Dave Wünsch

    Decadis AG

    Partnermanager

  • Michele Toscani

    Decadis AG

When

When

Tuesday, December 17, 2024
2:00 PM – 3:00 PM (UTC)

Agenda

2:00 PMWelcome Receiption
2:10 PMAutomating annual access reviews for company software in Assets
2:30 PMCombining Jira Service Management and Microsoft 365
2:50 PMWrap-up

Community Leaders

  • Dave Wuensch

    Decadis AG

    Partner Manager

  • Michele Toscani

    Decadis AG

    Marketing Manager

Global sponsor

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Atlassian

Sponsors

YASOON logo

YASOON

Decadis logo

Decadis

Where Atlassian users meet and share best practices

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