Crumbs is the simple customer data management tool that seamlessly integrates with Jira and Jira Service Desk so you can manage your customer information in one, centralized location. The app enhances user experience by:
creating a central customer data repository
providing easy information capture and editing
giving in-context customer information
allowing you to focus on other mission-critical work
Our presentation will begin with a introduction to the app, explaining the above points more in depth and highlighting how Crumbs can become an integral part of an ITSM solution for Jira and Jira Service Desk users.
This will be followed by a demo of Crumbs, with examples of how Crumbs can be integrated into your day-to-day tasks. The demo will work through the app from beginning to end, explaining at each stage how Crumbs benefits its users.
Crumbs was created to make your customer data management easier, we will show how the app can boost user productivity and performance, as well as enhancing customer support efficiency and will explain why Crumbs should be a permanent addition to your Jira solution.
New Verve Consulting Ltd
Founder & CEO
Nigel Rochford is founder and CEO of New Verve, the only Atlassian channel partner in Scotland.
With over 15 years of experience in the IT sector across a range of technical and management roles, Nigel decided to grow the business from a 1-man company in 2016. Since then, New Verve has doubled in revenue and size each year, and has become the go-to local company for Atlassian solutions a…
Nigel Rochford is founder and CEO of New Verve, the only Atlassian channel partner in Scotland.
With over 15 years of experience in the IT sector across a range of technical and management roles, Nigel decided to grow the business from a 1-man company in 2016. Since then, New Verve has doubled in revenue and size each year, and has become the go-to local company for Atlassian solutions and services.
Outside of the office, Nigel loves spending time with his wife and 3-year old son. When time allows, Nigel loves surfing, wake-boarding, and generally being outside in the great outdoors!
Airbus
Scrum Master
Davis is currently associated with Airbus as Scrum Master, Agile coach driving digital Transformation.
Professional experience as Scrum Master , Agile Coach, consultant ,Trainer, developer (python), Project manager, Business Analyst, for clients across the globe.
He is a Graduate (B.Sc.) in Mathematics, Post graduated (Master's) in Computer Applications (M.C.A) with strong experience in working across industries, running short and long term training, workshops on Project Management, Agile methodology, Scrum mastery with experience in delivering customized learning solutions.
Davis is leading the Atlassian User group (Kochi and Chennai) and is the community leader for Agile Transformation Minds (ATM), one of the largest Scrum alliance and Agile Alliance endorsed user group.
He is also organizing and leading data science community in Bangalore
Airbus
Atlassian User Group Leader - Kochi
Experion Technologies Pvt Ltd.
Project Lead
Atlassian Community Leader
AUG Leader
