Give the right people the relevant Salesforce data – all within Jira
We'll see how people from different teams (customer support, sales...) using Jira Software and Jira Service Management can be empowered in their daily work, by using Elements Connect to build a bridge between Salesforce CRM and Jira.
We'll illustrate it with two popular use cases:
Improving teamwork between project & sales team managing presale requests in Jira Software
Personalizing customer support by giving support agents all useful information on customers in Jira Service Management tickets
Freshly graduated as a business engineer, I am passionate about new technologies and digital transformation. As a Solutions Engineer at Elements Montreal office, my mission is to be the primary liaison between our customer's issues and our teams. When I'm not working, I like to visit Montreal and its surroundings during my free time.