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Incident Management Process Using BitBucket Pipelines, Opsgenie, Jira and JSM

Sat, Jul 9, 2022, 5:30 PM (EEST)

6 RSVP'ed

About this event

Just a "well-known" pipeline of Incident management process on a fully Atlassian ecosystem. And how that toolchain (Opsgenie, Jira, Jira Service Management with Insight) reduces the time to recover and evaluate the Root Cause Analysis process for the many teams.

And how these tools might help wrap root cause problem fixes via Bitbucket smart commits in the Jira deployment process.

Like an attendee at one of our events, you can expect to:

Share and learn Atlassian product knowledge, best practices, and case studies.

Provide valuable user input to Atlassian so that they can keep making great products for us to use.

Network and build a support system with fellow Atlassian product users.


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  • Gonchik Tsymzhitov

    Gonchik Tsymzhitov

    Atlassian architect

    Each time happy to be a part of that ecosystem, especially in the integration part. Experience with ITIL/ITSM processes.

    Read More


Saturday, Jul 9
5:30 PM - 7:00 PM (EEST)

Group Leader

Where Atlassian users meet and share best practices