Unlocking ITSM/ESM with Atlassian and the power of AI in Nicosia

Jan 25, 2024, 2:30 – 7:00 PM (UTC)
By The Bridge, Acropolis Park, 33 Pentelis, Strovolos, 2013
Limassol

48 people have registered for this event

Dear Atlassian enthusiasts,

Join us as we talk about all things service management together with Atlassian product users and ITSM practitioners!

In this Atlassian Community Event, we will introduce you to Atlassian's ITSM tools, discuss a number of topics related to Jira Service Management and AI (Jira Service Management virtual agent powered by Atlassian Intelligence), and look at the importance of maintaining a Configuration Management Database (CMDB) in a heavily regulated environment. 

VENUE
In-person event
TAGS
AI
SHARE ON SOCIAL

Speakers

  • Effie Bagourdi

    Nimaworks

    Partner & Atlassian Services Manager

  • Christos Kakolyris

    Adaptavist

    Strategic Sales Manager

  • Nikos Georgakopoulos

    Adaptavist

    Head of Service Delivery

  • Lia Ioannou

    Bank Of Cyprus

    Head IT Performance & Relationship Management

  • Hamsa Mouhamad

    Nimaworks

    Technical consultant

When

When

Thursday, January 25, 2024
2:30 PM – 7:00 PM (UTC)

Where

Where

By The Bridge
Acropolis Park, 33 Pentelis
Strovolos 2013

Agenda

2:30 PMWelcome
2:45 PMIntroduction by Gonchik
3:00 PMUnleash the power of Atlassian AI-powered ITSM/ESM
3:30 PMITSM in action [Short Demo]
4:00 PMThe Importance of maintaining a Configuration Management Database (CMDB) in a heavily regulated environment. - The case of the Bank of Cyprus
4:30 PMQ&A
5:00 PMDraw winners to win coupon codes for the Adaptavist Merch stores
5:15 PMNetworking

Moderator

  • Gonchik Tsymzhitov

    Exness

    Technical lead

Global sponsor

Atlassian logo

Atlassian

Sponsor

Nimaworks logo

Nimaworks

Where Atlassian users meet and share best practices