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Unlocking ITSM/ESM with Atlassian and the power of AI in Nicosia

Jan 25, 2:30 – 7:00 PM

Get ready for an insightful experience at our upcoming Meetup, where we look into IT and Enterprise Service Management (ITSM/ESM) with Jira Service Management, together with Nimaworks and Bank of Cyprus. 16:30-17:00 - Welcome 17-17:30 - Unlocking the Power of AI in Service Management 18:15-18:45 - Bank of Cyprus: Importance of maintaining a CMDB in a heavily regulated environment

48
RSVPs

AIAsset and Configuration ManagementChange ManagementJira Service Management

About this event

Dear Atlassian enthusiasts,

Join us as we talk about all things service management together with Atlassian product users and ITSM practitioners!

In this Atlassian Community Event, we will introduce you to Atlassian's ITSM tools, discuss a number of topics related to Jira Service Management and AI (Jira Service Management virtual agent powered by Atlassian Intelligence), and look at the importance of maintaining a Configuration Management Database (CMDB) in a heavily regulated environment. 

Speakers

  • Effie Bagourdi

    Nimaworks

    Partner & Atlassian Services Manager

  • Christos Kakolyris

    Adaptavist

    Strategic Sales Manager

  • Nikos Georgakopoulos

    Adaptavist

    Head of Service Delivery

  • Lia Ioannou

    Bank Of Cyprus

    Head IT Performance & Relationship Management

  • Hamsa Mouhamad

    Nimaworks

    Technical consultant

Moderator

  • Gonchik Tsymzhitov

    Exness

    Technical lead

When

When

Thursday, January 25, 2024
2:30 PM – 7:00 PM UTC

Agenda

Welcome
Introduction by Gonchik
Unleash the power of Atlassian AI-powered ITSM/ESM
ITSM in action [Short Demo]
The Importance of maintaining a Configuration Management Database (CMDB) in a heavily regulated environment. - The case of the Bank of Cyprus
Q&A
Draw winners to win coupon codes for the Adaptavist Merch stores
Networking

Community Leader

  • Gonchik Tsymzhitov

    Exness

    Architect

Contact host

Global sponsor

Atlassian logo

Atlassian

Sponsor

Nimaworks logo

Nimaworks

Where Atlassian users meet and share best practices