Jan 25, 2:30 – 7:00 PM (UTC)
Get ready for an insightful experience at our upcoming Meetup, where we look into IT and Enterprise Service Management (ITSM/ESM) with Jira Service Management, together with Nimaworks and Bank of Cyprus. 16:30-17:00 - Welcome 17-17:30 - Unlocking the Power of AI in Service Management 18:15-18:45 - Bank of Cyprus: Importance of maintaining a CMDB in a heavily regulated environment
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Dear Atlassian enthusiasts,
Join us as we talk about all things service management together with Atlassian product users and ITSM practitioners!
In this Atlassian Community Event, we will introduce you to Atlassian's ITSM tools, discuss a number of topics related to Jira Service Management and AI (Jira Service Management virtual agent powered by Atlassian Intelligence), and look at the importance of maintaining a Configuration Management Database (CMDB) in a heavily regulated environment.
Nimaworks
Partner & Atlassian Services Manager
Adaptavist
Strategic Sales Manager
Adaptavist
Head of Service Delivery
Bank Of Cyprus
Head IT Performance & Relationship Management
Nimaworks
Technical consultant
Thursday, January 25, 2024
2:30 PM – 7:00 PM (UTC)
2:30 PM | Welcome |
2:45 PM | Introduction by Gonchik |
3:00 PM | Unleash the power of Atlassian AI-powered ITSM/ESM |
3:30 PM | ITSM in action [Short Demo] |
4:00 PM | The Importance of maintaining a Configuration Management Database (CMDB) in a heavily regulated environment. - The case of the Bank of Cyprus |
4:30 PM | Q&A |
5:00 PM | Draw winners to win coupon codes for the Adaptavist Merch stores |
5:15 PM | Networking |