How JSM Reporting Helps Your Team Get More Rest

Name: How JSM Reporting Helps Your Team Get More Rest
Start: 2022-08-25T11:30:00-05:00
End: 2022-08-25T12:30:00-05:00

Little Rock

Thursday, August 25, 2022, 4:30 – 5:30 PM UTC

Support teams can more efficiently maintain customer trust if they know what they’re doing, and what they’re not doing. Jira Service Management (JSM) reports give them this knowledge. Learn how to make the best JSM reports by staying on top of your workload and customer satisfaction so everybody can work smarter, not harder.

15

RSVPs

Jira Service Management

About this event

Hello Little Rock ACE members! 

We are partnering with our friend #FunMan Andy with Old Street Solutions and his colleagues Becky and Karina to learn about benefits of using Jira Service Management to improve team visibility and productivity. 

We hope you will join us for a brief presentation followed by some live Q&A, scoop on newest Atlassian trends and updates, a quiz or two, and opportunities to get some awesome SWAG.

When

Thursday, August 25, 2022
4:30 PM – 5:30 PM UTC

Agenda

4:30 PM	Opening Event
4:35 PM	JSM - How Integration with Custom Charts Improves Visibility and Team's Productivity	By Becky Schwartz, Head of Atlassian Education at old Street Solutions
4:50 PM		By Karina Silva, DemGen Team Lead at elements-apps
5:05 PM	Live Q&A \| ACE Sharing Insights Scoops \| Andy's Fun Quiz
5:20 PM	SWAG \| Promo Time! \| Don't Forget to Take Some Boomerang Together
5:30 PM	Closing Notes

Group Leaders

Kathleen Hart

Adaptavist

Atlassian Community Leader

Gini Ingram

Group Co-Lead

Jennifer Medley

Arkansas Center for Health Improvement

Project Manager - Intermediate

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