Join us at the Atlassian office in Amsterdam for an immersive training session designed to help your team start using Jira Service Management. Led by seasoned Atlassian Community expert, Kate Pawlak, this training will explore Jira Service Management from both the customer and agent views. You'll learn all the basics such as terms, key concepts, and core product features like issues, queues, and service projects. What to expect: Space is limited, so reserve your spot today. We look forward to seeing you there! About your instructor: This course is instructed by Katarzyna Pawlak, Co-founder at Appsvio and Atlassian Certified Expert. Follow Katarzyna on social media for more educational Atlassian content:
Thursday, March 28, 2024
4:30 PM – 8:00 PM UTC
| 4:15 PM | Arrivals and registration |
| 4:30 PM | Welcome |
| 4:35 PM | Understanding the Customer Experience in Jira Service Management (70-min) |
| 5:45 PM | Break to grab food & drinks |
| 6:15 PM | Agent Basics in Jira Service Management (45-min) |
| 7:00 PM | Networking |
| 8:00 PM | End of event |
