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Understanding the Customer Experience in Jira Service Management | June 2024 Cohort

Jun 5, 3:00 – 4:00 PM

This 60-minute beginner course is designed for anyone brand new to Jira Service Management.

42
RSVPs

CloudJira Service ManagementLive Learning

About this event

This 60-minute beginner course is designed for anyone brand new to Jira Service Management.

In this session, we're going to take a fun little trip through our customer portal! We'll begin at the help center, navigate our way through the customer portal, and even create a ticket together. Then, we'll explore all the cool options available to ensure we resolve the ticket successfully. Along the way, we'll put ourselves in the customer's shoes and chat about some awesome tips to make their journey super smooth and enjoyable.

This course is instructed by Katarzyna Pawlak, Co-founder at Appsvio and Atlassian Certified Expert.

Follow Katarzyna on social media for more educational Atlassian content:

This session will be recorded and published on YouTube.

Speaker

  • Kate Pawlak

    Appsvio

    Chief Product Officer

Community Leaders

  • Kate Pawlak

    Appsvio

    Chief Product Officer & Co-founder

  • Alex Ortiz

    APETECH LLC

    Dr. Jira

  • Jimmy Seddon

    Arctic Wolf Networks

    Sr. R&D Tools Administrator

  • Andrew DeBell

    Atlassian

    Learning Strategist

  • Robert Hean

    Sr. Business Systems Manager

  • Brittany Joiner

    Elastic

    Demand Generation

  • Matt Reiner

    K15t

    Customer Advocate

Contact host

Global sponsor

Atlassian logo

Atlassian

Where Atlassian users meet and share best practices

RSVP