📅 Date: 16 July 2025
🕔 Time: 17:00
📍 Venue: ABC Hub – coworking prostor, Ljubljana, Slovenia

We’re excited to invite you to ACE Ljubljana, an interactive in-person Atlassian Community Event designed for Agile delivery teams, project managers, IT operations professionals, and Atlassian users of all levels.

This event features three focused sessions, including:

• Real-world collaboration techniques with Atlassian Loom

• A live incident management workshop using Jira Service Management Operation (Formerly Opsgenie)

• A special guest speaker session (to be announced)

All sessions will demonstrate how to enhance your Atlassian workflows with Atlassian Rovo, your new AI teammate for faster decision-making.

Session 1: Time-Saving Tips and Tricks with Atlassian Loom

Speaker: Eva Gisburne
Role: Web Project Manager and Founder of Colibri & Atlassian Community Champion Ljubljana

Discover how Eva’s team uses Atlassian Loom to replace time-consuming meetings, accelerate documentation, and improve alignment. You’ll learn:

• How to use async Loom videos to reduce unnecessary meetings

• Building and sharing Knowledge Base content quickly

• Increasing transparency across Jira and Confluence teams

• Embedding Loom directly into Atlassian tools for seamless collaboration

• Using Atlassian Rovo to retrieve and summarise key content

Session 2: Hands-On Jira Service Management Operation (Formerly Opsgenie)

Speaker: SM "Tash" Tahsin
*Enterprise Atlassian Architect and Tech Lead | Virgin Media, WiQU & Atlassian Community Champion

This session offers a live, practical walkthrough of a complete incident response flow using Jira Service Management Operation. We’ll cover:

• On-call scheduling and escalation logic

• Creating, managing, and resolving real-time alerts

• Coordinating across support, engineering, and operations

• Leveraging Atlassian Rovo to surface critical information, playbooks, and linked incidents—instantly, using natural language

Atlassian Rovo is an AI-powered teammate that helps you query, summarise, and act on data across Jira, Confluence, and connected tools.

Session 3: Guest Speaker – To Be Announced

We’re excited to include a third session featuring a guest speaker, to be announced shortly. Expect a practical, relevant topic—bringing valuable insights or a real-life Atlassian use case that aligns with our community's needs.

Who Should Attend

This ACE event is perfect for:

• Project Managers and Agile Delivery Leads

• ITSM, DevOps, and Support Teams

• Jira and Confluence Admins

• Atlassian champions and curious users exploring AI integration

🍕 Food, Drinks & Networking

After the sessions, unwind and connect over pizza, soft drinks, and beer. Ask questions, share experiences, and meet fellow community members in a relaxed setting.

You’ll leave with:

• Hands-on experience

• Time-saving techniques

• Practical AI use cases

• New connections in your local Atlassian community

Seats are limited—register today to secure your place at ACE Ljubljana!