5:00 PM
Welcome and drinks
Get yourself a drink and a seat before our sessions kick off at 6.30. Note Live streaming begins at 6.30
5:30 PM
10 Ways to Use Confluence At Its Best
From sharing, to formatting, to AI, to Smart Links, to automation; Confluence has become the central spot for collaboration across the organization. At least, that's what it can be, when you're using it at it's best.
From the team who understands the very best of Confluence, this talk explores 10 tips and tricks that will help you uncover the full potential of this collaboration powerhouse.
6:00 PM
Use Case Resolution + Refined “Enterprise Support: Internal and External"
Imagine a seamless fusion of Refined and resolution, transforming enterprise service management and customer support into streamlined, user-centric experiences. Refined for Jira Service Management (JSM) Cloud & Refined for Confluence Cloud empowers companies, making it simple to navigate and personalize content on Confluence and JSM for their customers and end-users.
Resolution revolutionizes support agent efficiency with smart solutions for handling multilingual tickets, work delegation, and process streamlining with CRMs. ITSM Language Translation for JSM, Out of Office Assistant, and Hubspot for Jira & Confluence extend companies' Jira Service Management capabilities to accelerate workflows.
Together, we offer an integrated solution within your Atlassian suite, creating custom intranet sites and support portals tailored to your enterprise's diverse needs. This synergy not only enhances user engagement but also leverages your Atlassian stack to its fullest potential: efficient workflows and seamless collaboration across departments.
Embrace the future of enterprise efficiency with Refined and resolution – where technology meets simplicity.
6:30 PM
Pizza and beer
Meet your Atlassian community and our speakers over pizza and beer
7:00 PM
Panel Discussion: How do you find information
With information spread across confluence, JSM and many more tools, how do you search for information successfully? Join Matt in a panel discussion where we will discuss this topic with our speakers - audience participation will be expected