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AI for ITSM: Rovo, Atlassian Intelligence and more

Mar 20, 6:00 – 8:30 PM (UTC)

London

We all know of AIs transformative power but practically speaking how can it help make the life of a Service Desk professional in the ITSM space easier? From chat bots, to answering calls to your service desk find out more about Atlassian Intelligence and Rovo paired with third party AI tooling can deliver conversational AI.

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About this event

We all know of AIs transformative power but practically speaking how can it help make the life of a Service Desk professional in the ITSM space easier?

From chat bots, to answering calls to your service desk find out more about Atlassian’s AI solutions, Atlassian Intelligence and Rovo but also hear more about how innovative companies have paired these tools with third party ones to deliver true Conversational AI capabilities, capable of answering phone calls, answering queries and raising JSM tickets where an issue needs escalating.

Speaker

  • Jacques Schoofs

    Knowmadmood

    Sr. Certified Atlassian Consultant

When

When

Thursday, March 20, 2025
6:00 PM – 8:30 PM (UTC)

Agenda

Welcome and drinks
AI for ITSM: Rovo, Atlassian Intelligence and more
Pizza and Beer

Community Leaders

  • Stuart Capel

    TiPJAR

    Head of Technical Delivery

  • Jay Ollivierre

    Calibrate Consulting

    Service Desk Manager

  • Arshiya Sultana

    Experian

    Global Agile Coach

  • Bruce Cullen

    SquaredUp

    Director of Products

Global sponsor

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Atlassian

Where Atlassian users meet and share best practices

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