| 8:00 AM | Arrival & Registration | Grab a tea or coffee and be sure to register at the front desk when you arrive on the third floor. |
| 8:30 AM | Welcome | Grab a seat and we'll kick off with an introduction to Community events across the UK and Ireland. |
| 8:45 AM | Dani Schucman - Group Manager Global Escalations - Atlassian: Escalation Management: Strategies for Effective Issue Resolution | This session will dive into the escalation management framework to enhance your team's ability to address critical issues efficiently. This session will explore structured escalation processes, tooling, the roles of escalation managers, and best practices for communication and retrospectives, all aimed at improving customer satisfaction and operational excellence. |
| 9:30 AM | Break | Refreshments |
| 10:00 AM | Matthias Gaiser - Senior Software Engineer - K15t: Set It Free: Sharing Confluence Content at Scale | Confluence is the best tool for creating and collaborating on knowledge, but what happens when information gets trapped? Let’s explore the many ways to share Confluence content with your team, your entire company, and with the rest of the world. Set your knowledge free and discover tools in Confluence to help make it happen. |
| 10:45 AM | Szymon Kikla - Head of Product: Platform Engineering - Deliveroo: From planning to transformation: Deliveroo's journey with Jira Product Discovery | |
| 11:30 AM | Lunch & Expo | Light lunch and networking in the auditorium. |
| 12:30 PM | Lotta Mikkonen - Principal Solutions Engineer - Atlassian: Empowering and Enhancing Collaboration with Rovo | Join us for a session on Rovo, where we’ll delve into the capabilities and the latest announcements from Team 25. Discover how Rovo can help to empower end users, enhance discoverability of knowledge and streamline complex processes.
We’ll highlight the power of Rovo agents, showcasing how they can streamline your interactions and improve efficiency. We’ll also discuss real-world use cases that you can take away to start your Rovo journey. |
| 1:15 PM | Faith Nyamande - Senior Product Marketing Manager - Appfire: How can we extend your Atlassian experience with ChatOps | Discover how ChatOps is transforming IT service management with integration strategies for Jira and Jira Service Management. Learn how to streamline workflows, boost collaboration, and automate routine tasks across communication platforms like Microsoft Teams, Slack, live chat, and WhatsApp. Whether you're enhancing incident response or optimizing service delivery, this session will equip you with actionable insights to drive efficiency and agility in your IT operations. |
| 2:00 PM | Break | Refreshments |
| 2:30 PM | Elvis (Frank) Lapa - Platform & DevOps Lead: WiQu | How to implement Scaled Agile under Atlassian with Product Discovery + Jira, real case example. |
| 3:15 PM | BREAKOUT SESSIONS: | |
| 3:15 PM | Breakout Session - Bogdan Viher - HYCU | Safeguarding your Atlassian Cloud: Operational Resilience Made Easy: Maintaining operational resilience is not just good practice, for many organizations in the UK it is also a regulatory imperative. Financial services firms and operators of essential services need to ensure they can withstand, adapt to, and recover from operational disruptions, crucially including third-party dependencies like Atlassian Cloud and other connected tools. In this session, we'll demonstrate how HYCU's automated backup and granular recovery solution addresses these compliance requirements and safeguards your critical operations. |
| 3:15 PM | Breakout Session - Umer Sohail - K15t | 5 ways to collaborate better across Jira instances: Teams who manage issues and projects with Jira know how important it is to collaborate with their teams and partners easily — and how challenging it can get when they are all using different Jira instances. Join this session to learn five different ways to collaborate seamlessly in Jira across organizational borders and the benefits they bring! |
| 3:15 PM | Breakout Session - Dan Tombs - Appfire | Do we still need to health check our Jira Cloud instance? : Join Dan as he walks through his experience with keeping Jira instances clean and healthy. Dan will walk you through the history from DC to Cloud l, what’s changed and how he has found little improvements along the way. |
| 4:00 PM | Hollie-Anne Gale - Agile Transformation Lead & Hannah Brown - Scrum Master: National Deaf Children's Society | The journey of Agile transformation with Jira at The National Deaf Children's society. |
| 4:45 PM | Lock note | |
| 5:00 PM | Networking and Drinks | |
