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London AUG, 1st August @ Goodman Masson

Aug 1, 2018, 5:30 – 8:00 PM

We're back with another great line up of talks for you! We'll have plenty of networking opportunities with pizza and beers sponsored by Atlassian, so please bring along any interested colleagues you may have.


About this event

GlaxoSmithKline, Martin Farley, How to Manage & Share data on Confluence

Taking users through the questions they need to ask themselves in order to arrive at the right solution for them. Martin will also give a brief overview of some of the main data sharing tools and when they should or shouldn't be used.

Valiantys, Ravi Sagar, Enable a solid JIRA live chat support solution in 5min

Ravi Sagar will present us his experience in implementing two solutions to integrate a live chat support within JIRA Servce Desk.

When you have products and services used by thousands of customers, you need a system in place to streamline the support process. For many users, they prefer to engage with you via live chat support. It’s direct and quick, giving them instant gratification for finding a solution to their problem. For those using Jira Service Desk as their ITSM solution, there hasn’t been a Jira live chat support solution contained within the Atlassian ecosystem – until now.

Roy Chapman, JIRA Consolidation and Migration - the benefits of hindsight

A ‘lesson learned’ exercise. Lessons gleaned from work to consolidate 35 Jira instances into a single instance and early adoption of Jira Data Center.

Will cover planning for consolidation, migration of project configurations, migration of data, common gotchas and opportunities to tidy up along the way. I will also be covering tools used


  • Martin Farley


    Global Capability Lead

  • Ravi Sagar


    Senior Technical Consultant

  • Roy Chapman

    Metro Bank

    Atlassian Administrator



Wednesday, August 1, 2018
5:30 PM – 8:00 PM UTC


Welcome drinks and Introduction
How to Manage & Share data on Confluence
Enable a solid JIRA live chat support solution in 5min
Networking, pizza and drinks
Jira Consolidation and Migration - the Benefits of Hindsight
The pub!

Community Leaders

  • Stuart Capel


    Head of Technical Delivery

  • Jay Ollivierre

    Calibrate Consulting

    Service Desk Manager

  • Arshiya Sultana


    Global Agile Coach

Contact host

Global sponsor

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Where Atlassian users meet and share best practices