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London AUG, June 27th @ Cancer Research

Jun 27, 2017, 5:30 – 8:00 PM

Talks this month: - K15t - How Atlassian Does Document Management! - Refined wiki - Four ways to build a better user experience in Confluence and JIRA Service Desk - Comalatech - Becoming a JIRA Gymnast; how a product owner can balance demands from different teams As usual we'll provide food, beer, SWAG and great conversations! Hope you can make it!

71
RSVPs

About this event

Talks this month:

K15t, Nils Bier, Head of Customer Success: How Atlassian Does Document Management!

Product documentation and technical content management are challenges nearly all organizations face. And as products and services change and grow, old-school models for creating and publishing supporting content can struggle to scale. Atlassian's docs teams keep pace by authoring in Confluence and using Scroll Add-ons to manage and publish their content. Learn how they do it from beginning to end, and see how the tools you're already using can be extended to give your docs process the speed and agility it deserves.

Refined wiki, Genevieve Blanch, Product Marketing: Four ways to build a better user experience in Confluence and JIRA Service Desk

As a daily interaction point with customers, it is important that an IT Support Service sends the right message to the customer about a company and a company brand. We provide four practical ways Refined Theme can improve the user experience for both Confluence and JIRA Service Desk so that the user has an experience reflective of the high quality support on offer. We cover making the tools appealing, finding answers fast, extending the self service and providing a personal IT service.

Comalatech, David Bonilla, CEO: Becoming a JIRA Gymnast; how a product owner can balance demands from different teams

30% of staff have no clear priorities, and 64% of features are never or rarely used. These two factors combined mean that the effectiveness of the average company is barely 25%. In this talk you will learn how Comalatech, a 100% remote company, deals with Coordination, Communication and Prioritisation.

As usual we'll provide food, beer, SWAG and great conversation! Hope you can make it!

Speakers

  • Nils Bier

    K15t Software

  • Genevieve Blanch

    Refined

    Partner Manager at Refined

  • David Bonilla

    Comalatech

When

When

Tuesday, June 27, 2017
5:30 PM – 8:00 PM UTC

Agenda

Welcome drinks and intro
How Atlassian Does Docs!
Break!
Four ways to build a better user experience in Confluence and JIRA Service Desk
Becoming a JIRA Gymnast; how a product owner can balance demands from different teams
Lightning talks
To the Pub!

Community Leaders

  • Stuart Capel

    TiPJAR

    Head of Technical Delivery

  • Jay Ollivierre

    Calibrate Consulting

    Service Desk Manager

  • Arshiya Sultana

    Experian

    Global Agile Coach

  • Bruce Cullen

    SquaredUp

    Director of Products

Contact host

Global sponsor

Atlassian logo

Atlassian

Where Atlassian users meet and share best practices