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ITSM Excellence with Jira Service Management

Saturday, September 23, 2023, 9:00 – 11:00 AM UTC

Explore Jira Service Management's key features empowering seamless IT services. Discover how its incident, problem, and change management align with ITIL for ITSM excellence.


Change Management
Jira Service Management
Team Practices

About this event

Delve into the core features and functionalities of Jira Service Management that empower teams to provide seamless IT services.

Explore how JSM's incident management, problem management, and change management capabilities align with ITIL best practices for achieving ITSM excellence.


  • Isaac Adebayo

    Alluvium HQ

    Jira Administrator



Saturday, September 23, 2023
9:00 AM – 11:00 AM UTC


9:00 AMWelcome & Join in
9:05 AMHellos & Introductions
9:15 AMMain Session | Questions & Discussions
10:45 AMVirtual Agent Round Table
10:55 AMGood byes

Group Leader

  • Lewis Tanguhwar

    Data Migration Engineer

Contact host

Global sponsor

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