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Killer features of JSM integration from Insight for Jira and OpsGenie

Dec 23, 2021, 10:00 – 11:00 AM

Manila

Irina Pozdnyakova will have speech about IT service management from scratch. Ira would tell us what's the difference between alerts, incidents, bugs and problems in managing perspective using JSM. We'll see how to set up effective management process for each listed entity. Also, we will discuss how helps us Insight for Jira and Opsgenie and setup own integration via cloud instances.

6
RSVPs

Change ManagementJira Service Management

About this event

Irina Pozdnyakova will have speech about  IT service management from scratch. 

Ira would tell us what's the difference between alerts, incidents, bugs and problems in managing perspective using JSM. We'll see how to set up effective management process for each listed entity. 

Also, we will discuss how helps us Insight for Jira and Opsgenie and setup own integration via cloud instances.

Speakers

  • Gonchik Tsymzhitov

    Exness

    Technical lead

  • Irina Pozdnyakova

    Toolstrek

    Head of project management office

Moderator

  • Gian Israel Nampi

    ITIVITI

    Atlassian Engineer

When

When

Thursday, December 23, 2021
10:00 AM – 11:00 AM UTC

Agenda

Registration and Introduction
IT service management from scratch
Insight for Jira in Cloud
Insight for Jira in Cloud

Contact host

Global sponsor

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Atlassian

Where Atlassian users meet and share best practices