AGENDA

Atlassian Community Meru is back at it again! The Atlassian Community Meru has been conceived to promote the use of Atlassian tools and best practices to ensure more effective teamwork and productivity in the workplace.

This time round ACE Meru and Atlassian Marketplace Partner Appsvio will be hosting an ACE dubbed JSM on steroids: High-velocity ITSM software in action

Join us on the 11th of March to discover how to create high-velocity ITSM software with Jira Service Management. Let’s focus on agents’ and customers’ perspectives and unlock the new customer support experience level. We will talk about both sides’ needs and pain points.

All with a practical point of view and based on experience and expertise. Learn how to:

- assist your support teams with day-to-day activities

- expedite the ticketing process and provide customers with more thoughtful and effective service

- utilize our methods and suggestions to look after your agents whilst conserving their time.

Apart from the event being streamed on our ACE Meru YouTube Channel, it will also be on live on Zoom. The link will be shared to all the attendees who RSVP.

We are looking forward to seeing you at the event.

POINTS TO NOTE

Attendees are required to RSVP to allow the team to plan accordingly. Seats are limited therefore those who have RSVP'd will be considered as the event VIPs.

Only RSVP if you are sure that you will attend the event. The event will be hybrid (online and in-person) we look forward