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Introduction to Assets in Jira Service Management

Sep 20, 2023, 5:00 – 6:00 PM

Join us to learn all about how our Jira-native CMDB can offer visibility into dependencies so you can: manage assets and configuration items (CIs), quickly troubleshoot incidents, minimize the risk of changes, and even manage inventory like pianos and whiskey. We’ll also cover ways that leveraging assets and forms can add additional context to service requests outside of just IT.

150
RSVPs

Asset and Configuration ManagementChange ManagementJira Service Management

About this event

Join us to learn all about how our Jira-native CMDB can offer visibility into dependencies to: 

  • Manage assets and configuration items (CIs)
  • Quickly troubleshoot incidents
  • Minimize the risk of changes
  • Even manage inventory like pianos and whiskey!

We’ll also cover ways that leveraging assets and forms can add additional context to service requests outside of just IT.

Presenters:

Kate Clavet, Sr. Technical Product Marketing Manager, ITSM-Atlassian

As an experienced technical product marketer Kate is passionate about helping people find calm at work during stressful moments. She joined Atlassian in 2018 during the Opsgenie acquisition. She has experience in both the hardware and software industries. When not working she finds joy in being outdoors, reading, and lifting heavy things.

Jennifer Fish, ITSM Evangelist, Atlassian

Jennifer is an IT Service Management enthusiast with extensive experience in the field. She has successfully delivered IT systems for customers of all sizes, from small start-ups to global enterprises. Jennifer’s passion is collaborating with teams to solve complex customer problems and implement effective business solutions. In her free time, she enjoys coaching a girls' running team.

Speakers

  • Kate Clavet

    Atlassian

    Sr. Technical Product Marketing Manager, ITSM-Atlassian

  • Jennifer Fish

    Atlassian

    ITSM Evangelist

When

When

Wednesday, September 20, 2023
5:00 PM – 6:00 PM UTC

Agenda

Welcome!
Presentation
Q&A
Thanks for joining, enjoy the rest of your day!

Community Leaders

  • Jessica Hampton

    Atlassian Community Events Leader

  • Samie Kaufman

    Gliffy

    Community Leader

Contact host

Global sponsor

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Atlassian

Where Atlassian users meet and share best practices