Crumbs is the simple customer data management tool that seamlessly integrates with Jira Cloud and Jira Service Management Cloud so you can
manage your customer information in one, centralized location. The app enhances user experience by:
- creating a central customer data repository
- providing easy information capture and editing
- giving in-context customer information
- allowing you to focus on other mission-critical work
The presentation will begin with a introduction to the app, explaining the above points more in depth and highlighting how Crumbs can become an
integral part of an ITSM solution for Jira Cloud and Jira Service Management Cloud users.
This will be followed by a demo of Crumbs, with examples of how Crumbs can be integrated into your day-to-day tasks. The demo will work
through the app from beginning to end, explaining at each stage how Crumbs benefits its users.
Crumbs was created to make customer data management easier, Nigel will show how the app can boost user productivity and performance, as
well as enhancing customer support efficiency and will explain why Crumbs should be a permanent addition to your Jira solution.
New Verve
Founder and CEO
Nigel is founder and CEO of New Verve, the only Atlassian channel partner here in Scotland.
With over 15 years of experience in the IT sector across a range of technical and management roles, Nigel decided to grow the business from a 1-man company in 2016. Since then, New Verve has doubled in revenue and size each year, and has become the go-to local company for Atlassian solutions and serv…
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