Aug 17, 2017, 10:00 PM – Aug 18, 2017, 1:00 AM
Get ready to learn how to stand-up a JIRA Service Desk (JSD) in less than an hour! During this presentation Thad will walk you through the end-to-end process of setting up your first service desk
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Get ready to learn how to stand-up a JIRA Service Desk (JSD) in less than an hour! During this presentation Thad will walk you through the end-to-end process of setting up your first service desk including:
Configuring the client portal
Establishing a knowledge base
Setting up SLAs
Working with queues
And even setting up automation
You will walk away from this presentation ready to implement a service desk inside your own organization. Come prepared to learn and bring questions if you are already down this path and need some help.
ISOS Tech
Co-founder
August 17 – 18, 2017
10:00 PM – 1:00 AM UTC
Net...eat |
Swag, Notes and Announcements |
Setting up JSD in less than an hour |
Q&A |
Wrap Up! |
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