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Stand Up JSD in Less than an Hour

Aug 17, 2017, 10:00 PM – Aug 18, 2017, 1:00 AM

Get ready to learn how to stand-up a JIRA Service Desk (JSD) in less than an hour! During this presentation Thad will walk you through the end-to-end process of setting up your first service desk

32
RSVPs

About this event

Get ready to learn how to stand-up a JIRA Service Desk (JSD) in less than an hour! During this presentation Thad will walk you through the end-to-end process of setting up your first service desk including:

Configuring the client portal
Establishing a knowledge base
Setting up SLAs
Working with queues
And even setting up automation

You will walk away from this presentation ready to implement a service desk inside your own organization. Come prepared to learn and bring questions if you are already down this path and need some help.

Speaker

  • Thad West

    ISOS Tech

    Co-founder

When

When

August 17 – 18, 2017
10:00 PM – 1:00 AM UTC

Agenda

Net...eat
Swag, Notes and Announcements
Setting up JSD in less than an hour
Q&A
Wrap Up!

Community Leaders

  • Billy Poggi

    Ampsight

    Atlassian User Group Leader

  • Dana Jansen

    Atlassian User Groups

    Atlassian User Group Leader

  • Michelle Simkonis

    Trusted Concepts

    Atlassian User Group Leader

  • Fadoua Boualem

    Atlassian Community Leader

  • Prabhu Palanisamy

    Onward

    President

Contact host

Global sponsor

Atlassian logo

Atlassian

Sponsors

Nete logo

Nete

ISOS Tech logo

ISOS Tech

Where Atlassian users meet and share best practices