5:00 PM
Introduction & Ice-breaker
5:30 PM
Enterprise Support: Internal and External
Imagine a seamless fusion of Refined and resolution, transforming enterprise service management and customer support into streamlined, user-centric experiences.
➡️ Refined for Jira Service Management Cloud & Refined for Confluence Cloud empowers companies, making it simple to navigate and personalize content on Confluence and JSM for their customers and end-users.
➡️ Resolution revolutionizes support agent efficiency with smart solutions for handling multilingual tickets, work delegation, and process streamlining with CRMs. ITSM Language Translation for JSM, Out of Office Assistant, and Hubspot for Jira & Confluence extend companies' Jira Service Management capabilities to accelerate workflows.
➡️ Together, we offer an integrated solution within your Atlassian suite, creating custom intranet sites and support portals tailored to your enterprise's diverse needs. This synergy not only enhances user engagement but also leverages your Atlassian stack to its fullest potential: efficient workflows and seamless collaboration across departments.
➡️ Embrace the future of enterprise efficiency with Refined and resolution – where technology meets simplicity.
6:00 PM
Enhancing Collaboration and Reporting with Elements Connect and eazyBI
In today's dynamic software development environment, teams from development, design, and project management rely on specialized tools tailored to their work. While this diversity boosts efficiency, it can lead to fragmented information scattered across platforms, making it difficult to centralize data for decision-making.
➡️ The Solution:
➡️ Elements Connect: By automating data integration flow between various tools, Elements Connect helps integrate and align team efforts, ensuring seamless communication across departments. This automation minimizes manual work, reducing errors and streamlining project updates by bringing outside of Jira data. ---
➡️ eazyBI: With its powerful reporting capabilities, eazyBI allows teams to unify their data on a centralized dashboard. By standardizing datasets, it enables consistent and accurate reporting, helping decision-makers quickly access the insights they need to keep projects on track.
6:30 PM
🍻🍕💬 Drinks, Food and Networking