On this webinar we will go through three customer use cases that we have solved for and how we did that using Integrations hub for Jira.
Outline of the demo scenarios:
ServiceNow - Jira: Customer that has their commercial team in salesforce and the dev team in Jira. Where they want to escalate cases from ServiceNow to Jira and the developers should be able to comment in Jira and that should be added to ServiceNow automatically.
Onboarding of new Teams - A growth company had a need to automate setup of Jira project, confluence space and GitHub repo to cope with their growing speed. This demo will show how that was done and how it works.
Incident process for bank - The need was to have the teams informed in Slack and autocreate channels per ticket that brings in the team owners into the channel automatically. They also had a need to create an incident in Statuspage whenever it was acknowledged.