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Supercharge your ITSM with Proven Best Practices

Phoenix
Thu, Mar 3, 11:00 AM (MST)

22 RSVP'ed

If you are looking for IT Service Management best practices that drive business value and customer delight then why don't you join our session? The presenter invites you to discuss ITSM best practices from the fields. You can adopt and tailor them based on your own organisational needs.

About this event

 If you are looking for IT Service Management best practices that drive business value and customer delight then why don't you join our session? The presenter invites you to discuss ITSM best practices from the fields. You can adopt and tailor them based on your own organisational needs.

Key Takeaways:

Measures to minimize the trials and tribulations of ITSM implementation

Proven steps to accomplish successful ITSM program

The tools, techniques and apps to improve overall ITSM performance and productivity

ESM is another stop that organizations can benefit from during their ITSM journey

Speaker

  • Onder Ozcan

    Onder Ozcan

    Appfire

    Senior Product Manager (ITSM)

    Onder Ozcan has worked in the IT industry for two decades and is currently a Senior Product Manager for Appfire, a leading provider of apps that help teams solve modern challenges with digital solutions. Onder is passionate about solving ITSM problems with innovative software solutions and thoughtful processes, and he holds Atlassian certifications in Agile Development with Jira Software and J…

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Group Leaders

  • Derrick Taylor David

    Derrick Taylor David

    Elevation Solar

    Atlassian User Group Leader

    View Profile
  • Alex Johnson

    Alex Johnson

    GoDaddy

    Senior Software Development Engineer

    View Profile

Sponsors

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