Nov 9, 2021, 8:00 – 9:00 PM (UTC)
How to close the DevOps/ITSM information gap with Jira Service Management The total economic impact of Jira Service Management Key considerations when evaluating JSM vs. ServiceNow Solutions for non-technical teams and extensibility
11 RSVPs
Atlassian introduced Jira Service Management (JSM), a comprehensive ITSM and ESM tool, in November of 2020. JSM is essentially the next-gen Jira Service Management Coverof Jira Service Desk (JSD)—it contains all the functionality inherent in the original tool, but builds on it, incorporating tooling and automation to streamline and accelerate incident management; strengthen change management capabilities; break down silos and create transparency between development, operations, and ITSM teams; and enhance service capabilities for non-technical business teams.
Isos Technology
Solutions Engineer
Atlassian Community Event Leader - Phoenix, Arizona
Atlassian User Group Leader
GoDaddy
Senior Software Development Engineer
XALT
Chief Operating Officer at XALT
Isos Technology
Technical Practice Owner for Service Management