Optimize ITSM and Development Workflows: Keep Support and Dev in Sync

Oct 7, 3:00 – 4:00 PM (UTC)

Portland

Technical demo and discussion of how Exalate's bi-directional connectors can enable seamless data synchronization between Jira JSM and Azure DevOps while maintaining team autonomy and workflow integrity.

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About this event

This technical session demonstrates how Exalate solves the common challenge of keeping support and development teams aligned without forcing them to change their preferred tools. Solutions Architects will see live demonstrations of two critical integration patterns: Support-to-Development workflows (JSM Cloud tickets becoming Azure DevOps work items) and Product-to-Support flows (Azure DevOps epics/stories syncing to Jira Cloud with maintained hierarchies).

Speakers

  • Megan Floyd

    Exalate

    Business Director North America

  • Christophe de Beule

    Exalate

    Solution Engineer

Moderator

  • Dean Schaffer

    Adaptavist

    Principal Technical Consultant

Community Champions

  • Dean Schaffer

    Adaptavist

    Principal Technical Consultant

  • Kellie Mendenhall

    Adaptavist

    Senior Business Consultant

  • Mick Flanigan

    Community Leader

Global sponsor

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Atlassian

Where Atlassian users meet and share best practices

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