Control & Clarity in Atlassian

Platform direction, admin sanity, and real-world planning

Atlassian is evolving fast — new platform concepts, new ways of organizing work, and increasing complexity for admins and teams. At the same time, many organizations are struggling with very practical questions:
How do we stay in control? How do we keep things tidy and manageable? And how do we plan realistically as teams and environments grow?

At this Atlassian Community Event in Prague, we’ll bring together Atlassian insights, partner experience, and real customer examples to explore how teams are navigating change — and what actually works in practice.

🎤 Agenda & Speakers

Service Collection: Platform Direction & What’s Coming Next

Darryl Lee
Solutions Engineer, Atlassian

Darryl will give a high-level introduction to Service Collection — what it is, why Atlassian is investing in it, and what it means for existing customers.
The session will also include a look at the roadmap and upcoming changes, helping attendees better understand where the Atlassian platform is heading and how to prepare for it.

Atlassian Cloud and the Loss of Control

Ed Letifov
TechTime Initiative Group Limited

Sometimes it feels like too much is happening in Atlassian — too fast, with too little visibility. User identities, access, and numbers stop making sense, and admins are left feeling overwhelmed.

In this talk, Ed will share real approaches implemented by TechTime’s customers to organize user identities in Atlassian Cloud, reduce chaos, make data consistent, and ultimately lower admin stress. A practical session focused on regaining control and clarity.

When Estimation Breaks: Collaborative Planning in Jira at Scale

Maria Melnik
CTO, Teamlead

Jira’s estimation model assumes one person owns one issue. In real teams, work is collaborative — and that’s where estimation starts to fall apart.

Subtasks, custom fields, and manual roll-ups can help, but they often create noise, overhead, and unreliable data for admins.

This session explores how teams handle collaborative estimation in Jira today, where native approaches hit their limits, and what practical patterns partners use to restore clarity. A real-world discussion focused on reducing admin effort and making planning data usable again.

Understanding Team Capacity in Jira: Native Features vs. Real-World Usage

Ostap Zaishlyi
Senior Product Manager, Reliex

Jira offers multiple native ways to view workload and capacity — boards, calendars, and Jira Plans — but how well do these tools work as complexity grows?

Using a real customer example, this session explores:

• What Jira’s native features can (and can’t) tell you

• Where teams typically hit limitations

• How add-ons like ActivityTimeline are used to complement Jira and gain clearer visibility into workloads, availability, and constraints — enabling better planning decisions in real-life scenarios

🤝 Networking & Catering

As always, the event will conclude with networking, food, and drinks — a great opportunity to:

• Connect with fellow Atlassian users, admins, and partners

• Ask follow-up questions to the speakers

• Share experiences and challenges in an informal setting

Whether you’re an admin, a team lead, or simply curious about where Atlassian is heading, this event is designed to give you clarity, perspective, and practical takeaways.

We’re looking forward to seeing you!