Interested in hands-on, complimentary training with Atlassian Jira, Confluence and Jira Service Management?

Join Atlassian experts in Reston for a four-part training the week after Atlassian Team Tour: Government 2024! This event will give you hands-on experience with Atlassian tools - all delivered by Atlassian's verified government solution partners.

Please bring a laptop.

To Register: https://carah.io/TTGTraining

Sessions Include: 

Kickstarting Service Management Beyond IT – An Introduction to Enterprise Service Management

Many teams provide service within their organization including marketing, legal, maintenance and facilities management to name a few. In this session, learn how to implement a service project in JSM for non-IT use including configuration of assets, customer requests associated to assets, defining queues and SLA's and notifications/reporting... for a golf course! Participants will have an opportunity to learn how to maximize the use of their JSM platform across their organization with tips and tricks for how JSM can work for any team or group.

End-use Consideration, Application Governance and Security that Scales

End-user considerations are paramount when integrating Atlassian tools, emphasizing application governance, scalability and security. This session explores seamless integration and scalability for effective implementation. It delves into strategies for enhancing security measures without compromising user capabilities, ultimately aiming to optimize the user experience while maintaining robust system governance.

Leveraging JSM's Unique Features with Learning Queries

Jira Query Language (JQL) is the magic behind reports, dashboards and agile boards in Jira. JQL enables users to pinpoint important information covering almost any conceivable situation, trend, risk or achievement. We'll explore real-world examples you can copy to create your “cheat sheet.” We'll review the basic structure of JQL and examples from simple to sophisticated. Learn how to tweak the examples to suit your specific needs.

Continuous ATO: Accelerating Federal Authority to Operate with Atlassian

Discover how to expedite the Authority to Operate (ATO) process in federal IT projects using Atlassian's solutions. This talk will cover strategies for continuous monitoring and documentation to satisfy the Risk Management Framework (RMF) steps, integrating with continuous integration and delivery (CI/CD) pipelines, and ensuring that security is a central part of the development lifecycle to achieve ongoing ATO status.

To Register: https://carah.io/TTGTraining