With Summit 2016 being around the corner, we wanted to showcase a few of the presentations that will be at the event this year. You'll have a sneak peek from speakers at Atlassian and VMware. Ask questions, provide feedback, and soak up as much information from this year's event. It's a great opportunity to network Atlassian team members, experts, partners, other users, and Summit speakers.
Welcome: Doors Open
Registration, Refreshments (salad, pizza, beer) & Mingle
Evening Overview and Highlights
AUG Leaders - Raju Kadam, Dale Miller, Luisa Randon, and Dave Kremer
Marc Reisen, Atlassian
Walk Before You Run: Designing JIRA & Confluence Mobile
Follow Marc Reisen, designer and Atlassian's Mobile Design team lead, on a journey beyond the minimum viable experience to explore how considering our customer feedback while taking a scalable approach to mobile app development set a great foundation for our mobile pursuits both today and in the future. Products covered: JIRA Software, Confluence, HipChat
Question & Answers / Break
Shawn Butler, VMware
Self-Serve Marketing at VMware with Request Portals
The digital marketing organization at VMware recently transformed the way it does business by migrating to a new tracking tool for all incoming requests. The team is responsible for all of VMware.com, which is available in 13 languages, 40 countries, and produces over 20K unique pageviews in addition to other microsites. These sites support over 6 million unique monthly visitors worldwide, so it was no small task to make this change.
The team chose JIRA Service Desk Cloud with Service Desk to fill the need. Digital Marketing supports the entire marketing organization of 600 people. By providing a simple self-serve submission method, automatic routing, and clear channels of communication the team was able to increase their capacity by 450% (from 100 to 900 monthly requests) and decrease their SLAs by 58% (shaving off 4 days). Both huge wins! Learn how spending less time managing requests helped us focus more on marketing personalization, dynamic content, and campaigns that directly impact the sales pipeline.
Products covered: JIRA Service Desk Cloud, JIRA Service Desk
Question & Answers / Break
Anu Saripalli, Enterprise Agile Coach and Author
Manifesting Outcomes: When Managers, Mandates & Missed Opportunities Demand Miracles reveals the obstacles that keep too many organizations from growing to their full potential, and shows you how to get on the track to success. Through the experiences of a cast of memorable characters—business owners just like you—Anu Saripalli, Enterprise Leader, shows you the critical difference between output and outcomes, and how focusing on positive outcomes will propel your enterprise higher.
Wrap Up: Last Call