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High Velocity ITSM Singapore

Nov 22, 2023, 7:00 – 11:00 AM


Save the date to join fellow Atlassian product users, ITSM practitioners, and experts to chat all things service management!

59 RSVPs

Community Led Conference

About this event

Every attendee will receive an exclusive Atlassian ITSM Community SWAG from us!

Excitement is building as we prepare to bring the High Velocity experience to a city near you! We're thrilled to invite you to our exclusive ITSM ACE event, powered by the Atlassian Community.

Why attend High Velocity Community Event?

This event is for anyone who wants to transform how their organizations deliver agile service experiences. You will hear from industry leaders, learn about Atlassian’s latest innovation, and exchange best practices with peers. 

Event Agenda

Inspiring Keynotes, Expert Insights, Networking, and More! >> Learn MoreThis is your opportunity to connect with Atlassians, local ITSM experts, fellow Atlassian industry users, and top-tier partners.

Here's what you can expect:

  • Share and Learn: Discover the latest tips and tricks in service management.
  • Network: Meet fellow professionals passionate about ITSM.
  • Inspire: Hear about inspiring transformations. Learn about the latest incident and change management best practices. Delve deeper with breakout sessions, live demos, and hands-on labs.

RSVP today to reserve your spot and take your ITSM skills to new heights. Our community is buzzing with anticipation, and we can't wait to see you there!

  • Save the Date: November 22, 15:00pm-19:00pm
  • Location: Marina Bay Sands, Singapore

Attendees will also receive free access to Team Tour: Singapore, which is an event taking place on the same day, designed to help customers discover how Atlassian cloud products enable teams to innovate rapidly through better collaboration, automation, and intelligent workflows. Learn more and register at


  • Bryan Musgrave


    Enterprise Solution Strategist

  • Phillip Bradley


    Enterprise Solutions Advocate

  • Rishabh Bansal


    Project Manager

  • Juhi Duseja


    Project Manager



Wednesday, November 22, 2023
7:00 AM – 11:00 AM UTC


Check-in & Happy Hour
Welcome and Opening - Expectations of the Future : What can ITSM of the future look like?
Keynote - Transforming ITSM in the Digital Era
Unlocking the Power of AI
Streamlining Incident Management: A Deep Dive into ITOps
Enhancing Customer Experience with ITSM
Q&A and Networking
Closing and Atlassian ITSM SWAG distribution

Community Leaders

  • Soumen Deb


    Director - Program & Project Management

  • Kylie An



Contact host

Global sponsor

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Where Atlassian users meet and share best practices