Sectron is the leading security equipment and communications company for the Balkan region. For the past couple of months, Sectron has been implementing Jira Core and Jira Service Desk to automate the receiving and processing of requests. Sectron’s team is striving to streamline the processes associated with customer requests, reduce response time, improve interdepartmental communication and improve customer satisfaction. In this presentation, both presenters will walk you through their journey.
Project Manager in the Engineering department. Anton is responsible for managing individual projects with operational functions. He is in charge of processing, organizing and transmitting various complex projects across the country.
As one of the latest additions to Botron's Professional Services Team Vladimir is mostly involved in Atlassian products migration projects and client consulting. He is also keen on gathering in-depth expertise in both user experience and system administration aspects of Atlassian products.
Teodora is marketing manager at Botron, with responsibility for company events, brand management and design. She finds passion in creating visuals and thrives on challenges, particularly those that need more creativity. Since joining Botron, the Atlassian Ecosystem became inseparable part of her work.