Grab a coffee and make yourself comfy because we’re here to give you a huge dose of Jira Service Management knowledge. We will show you how to organize customer service processes better and effectively use customer & organization management to help your Support Teams with daily tasks. Learn how to speed up the ticket service and conduct customer service wisely and more efficiently. Take care of your Agents and save their time with our techniques and ideas. Jira Service Management has no secrets from us. :)
Chris is an entrepreneur, CEO, and Co-founder of Appsvio with over 10 years of experience in the Atlassian Ecosystem. Creator of many apps on the Marketplace, you probably know. Being a huge Jira and Jira Service Management enthusiast helps him shape ideas into apps with users in mind and high-tech solutions. During his Atlassian journey, he constantly discovers new solutions to make Jira Service Management more effective. Besides Jira life, Ski and hiking lover – in the best-case scenario with dumplings at lunch.
Kate is a Jira Service Management enthusiast and expert. As a Co-founder and Chief Product Officer at Appsvio, she oversees app development with a primary focus on improving the overall experience with JSM. She deals with products from the beginning, which means ideas through research and cooperation with our developers to the release. Her primary focus is the products’ growth to meet users’ needs. She eagerly shares her experience and knowledge with the Atlassian community. Kate loves discovering new places in her spare time, especially while jogging or hiking in the mountains.
Atlassian Community Leader
Altassian Community Leader