To succeed within the Information Technology Service Management (ITSM) area relies on having an organized service delivery area.
In this presentation, we will show you a different approach to apply ITSM to deliver project services efficiently and controlling them in a simple way.
Learn how by just adding project properties information, you'll centralize your work, it will be available on different views according to your needs; you'll be able to apply and save filters for projects, to perform bulk changes on multiple projects at once, to set up email notifications for stakeholders when a project changes, automate actions, build simple Jira dashboards for projects, and much more...
By the end of this presentation, you'll have the chance to answer all of your questions live by experts from DEISER!
Head of Marketplace Sales
Customer Experience Representative
Head of Product
With a Social and Economics degree, Flora has specialized in International Commerce with an in-depth interest in developing new businesses and leading teams. Having five years of Sales experience in the Spanish, French, and UK market, which four of them has been into the Atlassian ecosystem. Flora has shown being an adaptable and strong component of the DEISER team as a Head of Marketplace Sales, she has helped the company to shape the voice and taking Profields for Jira as a project tracking solution to whole new and better places.
His wide experience as a QA tester has shown that quality is nothing more than a standard at the time to work with a product, Fede has worked with different big companies to help them to develop and enhance their products; right now, he works in DEISER offering to all of our customers the best experience working with Profields, in order to get the most from their data project level in Jira.
La experiencias de Federico como tester QA le ha enseñado que la calidad no es más que un estándar en el proceso de la creación y mejora de un producto. Fede ha trabajado en distintas empresas ayudándoles a desarrollar y mejorar distintos productos; hoy en día, él trabaja en DEISER ofreciéndole a cada uno de nuestros clientes la mejor experiencia de soporte posible con Profields y el resto de apps para Jira de DEISER; Fede les ayuda a identificar el problema y a definirlo para reducir el time to market de bugs en la aplicación, y así permitir a los clientes alcanzar sus metas en Jira.
For the last 10 years, Leo has gone from being a dedicated Atlassian Consultant, passionately focused on helping different teams and companies to get the bests from their software tools, to nowadays, being the Head of Product in DEISER, where he shares all of his experience and guidance with the center of his decisions: a multi-functional team of people, software professionals seeking to be efficient with his assistance, while he draws the strategy and future of Profields, Exporter, and other DEISER products, alongside other areas.
Atlassian Community Leader
Altassian Community Leader