VMware’s Cloud Operations Team - Service Management End-To-End on Jira Service Desk

Nov 15, 2018, 5:00 – 7:00 PM (UTC)

Sofia

What if you were told you have to migrate 5-years of built functionalities on ServiceNow to Jira Service Desk in 8 months? And do it with a full-blown-ITILv3 scope, and more? Challenge accepted! In this presentation we will take you on our flashback journey to find out what is Jira Service Desk really capable of.

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In-person event

About this event

What if you were told you have to migrate 5-years of built functionalities on ServiceNow to Jira Service Desk in 8 months? And do it with a full-blown-ITILv3 scope, and more? Challenge accepted!

In this presentation we will take you on our flashback journey to find out what is Jira Service Desk really capable of.

Speaker

  • Dimitar Dimitrov

    VMware

    Cloud ITSM Architect

Moderators

  • Teodora Vasileva

    Community Leader

  • Boriana Todorova

    Altassian Community Leader

When

When

Thursday, November 15, 2018
5:00 PM – 7:00 PM (UTC)

Where

Where

Botron Headquarters
1 Cherni Vrah Bld.
Sofia, 1421

Agenda

5:00 PM Meet & Greet
5:15 PMPresentation and Demo from Dimitar Dimitrov
6:15 PMNetworking

Community Champions

  • Velizar Borisov

    MBition

    Atlassian Administrator

  • Boriana Todorova

    Community Leader

  • Petar Velikov

    Atlassian User Group Leader

Global sponsor

Atlassian logo

Atlassian

Sponsor

Botron Software logo

Botron Software

Where Atlassian users meet and share best practices