Whether you’re managing deployments or resolving major incidents, targeted communications to individuals and groups are a large part of successful outcomes. Learn about the APM (Application Performance Management/Monitoring) class of tools, and how they can be integrated with incident management tooling to expedite issue detection, manage communications and facilitate corrective action.
In the hands-on workshop, groups of attendees will use a demo stack consisting of monitoring applications paired with BigPanda, xMatters, JIRA Service Desk, HipChat, and StatusPage. Your group will be presented with simulated incident scenarios and challenged to provide an incident response using the tools available.
The xMatters team will be around to answer questions, offer support and present prizes to members of the leading workshop team/s.
Hope you are able to join us.
Cheers,
Ashish, Jovanka and Daniel
xMatters
Michael works with xMatters as the Senior Director of Global Business Development, bringing with him more than fifteen years’ experience as a services engineer in wireless messaging and event notification technologies. He has over twenty years of experience in technical services, and has intimate industry knowledge following his work with telecom, wireless and network providers, as well as tec…
Michael works with xMatters as the Senior Director of Global Business Development, bringing with him more than fifteen years’ experience as a services engineer in wireless messaging and event notification technologies. He has over twenty years of experience in technical services, and has intimate industry knowledge following his work with telecom, wireless and network providers, as well as technology application advocacy from both a systems integration and vendor perspective.
As one of the first employees of the Sprint PCS joint venture, Michael worked on the design and implementation team for the Sprint wireless network. After working with IBM Global Services on internal and customer network management conversion projects, Michael returned to Sprint and was a committee member tasked with combining the IT services infrastructure of their Local, Long Distance and Wireless divisions. Now with xMatters, Michael has held the positions of Global Vice President of Solution Architects, Solution Architect in EMEA, Director of Technical Sales Advisors for the Asia Pacific Japan region and currently Senior Director of Global Business Development.
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