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Controlling the Chaos: Incident Management Workshop

Thu, Nov 9, 2017, 6:00 PM (AEDT)

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About this event

Whether you’re managing deployments or resolving major incidents, targeted communications to individuals and groups are a large part of successful outcomes. Learn about the APM (Application Performance Management/Monitoring) class of tools, and how they can be integrated with incident management tooling to expedite issue detection, manage communications and facilitate corrective action.

In the hands-on workshop, groups of attendees will use a demo stack consisting of monitoring applications paired with BigPanda, xMatters, JIRA Service Desk, HipChat, and StatusPage. Your group will be presented with simulated incident scenarios and challenged to provide an incident response using the tools available.

The xMatters team will be around to answer questions, offer support and present prizes to members of the leading workshop team/s.

Hope you are able to join us.


Ashish, Jovanka and Daniel

Featured Presentation


  • Michael Collins

    Michael Collins


    Michael works with xMatters as the Senior Director of Global Business Development, bringing with him more than fifteen years’ experience as a services engineer in wireless messaging and event notification technologies. He has over twenty years of experience in technical services, and has intimate industry knowledge following his work with telecom, wireless and network providers, as well as tec…

    Read More


Thursday, Nov 9
6:00 PM - 8:30 PM (AEDT)


Level 6, 341 George St, NSW Sydney2000

Group Leaders

  • Cindy Parker

    Cindy Parker

    Commonwealth Bank

    Atlassian Community Leader

    View Profile
  • Mark Higgins

    Mark Higgins


    Atlassian Community Leader

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  • Prashant Gami

    Prashant Gami


    Atlassian Community Leader

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  • Oliver Coady

    Oliver Coady

    Atlassian Community Leader

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  • Jasmeet Bedi

    Jasmeet Bedi

    Atlassian Community Leader

    View Profile

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