Jira Service Desk is such a brilliant tool to manage customer relationships. However, most businesses don’t use it to its full potential. It isn’t just about automating the manual tasks in Jira but also about extending it to make customer support your superpower. 

In this talk, John from Automation for Jira will go through 5 simple automation rules you can use to take JSD to the next level.

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Are you struggling with:

• Coordinating work with distributed teams/team members?
• Understanding cross-team dependencies?
• Visualising the impact of those dependencies on Feature or Epic completion?

In this session, Teagan from Easy Agile is going to walk through one alternative to how organisations can better plan and manage Programs of work in Jira. 

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Come along to hear from two JIRA experts. As always there will be pizza, beer and some cool swag... everything you need to have a good time and learn something new.