Jira Service Desk is such a brilliant tool to manage customer relationships. However, most businesses don’t use it to its full potential. It isn’t just about automating the manual tasks in Jira but also about extending it to make customer support your superpower.
In this talk, John from Automation for Jira will go through 5 simple automation rules you can use to take JSD to the next level.
Are you struggling with:
In this session, Teagan from Easy Agile is going to walk through one alternative to how organisations can better plan and manage Programs of work in Jira.
Come along to hear from two JIRA experts. As always there will be pizza, beer and some cool swag... everything you need to have a good time and learn something new.
John is the marketing manager for Code Barrel - makers of the app Automation for Jira. He was the first non-developer to join the team and also the first to have never worked for Atlassian! When not automating Jira, you will find John losing at indoor futsal, searching for good Guinness in Sydney and playing guitar - not all at the same time.
Teagan is the Product Manager at Easy, working with a team of 10 to deliver Easy Agile Programs, Easy Agile User Story Maps and Easy Agile Roadmaps to over 1,700 companies around the world. When Teagan's not in the office, you can find her running around the AFL field or watching Harry Potter and the Order of the Pheonix for the 21st time.