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WhatsApp and SMS a communication game changer for Jira Service Management

Sydney
Thu, Jun 3, 5:00 PM (AEST)

30 RSVP'ed

In this event we'll discuss the importance of WhatsApp & SMS in business communication and how Jira Service Management users can now communicate with their end customer on the channels that they prefer.

About this event

venITure has combined forces with Infobip to help facilitate Atlassian and forward-thinking businesses to build sophisticated and connected customer experiences across every single stage of the customer journey, together we plan to transform digital processes according to customers’ needs and wants. Together we developed ‘OmniChat for Jira Service Management ’ because customer communication requirements are rapidly changing. The end customer nowadays expects you to communicate with them through the channels that they choose, not the one that your company prefers. As a result, getting an omnichannel communication strategy is important.

In this event we'll discuss the importance of WhatsApp & SMS in business communication and how Jira Service Management users can now communicate with their end customer on the channels that they prefer.

Speakers

  • Malina Bičvić

    Malina Bičvić

    venITure

    Product Marketing Manager

    See Bio
  • Jonathan Ryan

    Jonathan Ryan

    Infobip

    Regional Manager

    See Bio
  • When

    Thursday, Jun 3
    5:00 PM - 6:00 PM (AEST)

    Group Leaders

  • Jovanka Pesika

    Jovanka Pesika

    Sydney Community Events Leader

    View Profile
  • Cindy Parker

    Cindy Parker

    Commonwealth Bank

    Atlassian Community Leader

    View Profile
  • Mark Higgins

    Mark Higgins

    Unisys

    Atlassian Community Leader

    View Profile
  • Prashant Gami

    Prashant Gami

    xEnabler

    Atlassian Community Leader

    View Profile
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