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WhatsApp and SMS a communication game changer for Jira Service Management

Jun 3, 2021, 7:00 – 8:00 AM

In this event we'll discuss the importance of WhatsApp & SMS in business communication and how Jira Service Management users can now communicate with their end customer on the channels that they prefer.

30
RSVPs

Jira Service ManagementMarketplace Apps

About this event

venITure has combined forces with Infobip to help facilitate Atlassian and forward-thinking businesses to build sophisticated and connected customer experiences across every single stage of the customer journey, together we plan to transform digital processes according to customers’ needs and wants. Together we developed ‘OmniChat for Jira Service Management ’ because customer communication requirements are rapidly changing. The end customer nowadays expects you to communicate with them through the channels that they choose, not the one that your company prefers. As a result, getting an omnichannel communication strategy is important.

In this event we'll discuss the importance of WhatsApp & SMS in business communication and how Jira Service Management users can now communicate with their end customer on the channels that they prefer.

Speakers

  • Malina Bičvić

    venITure

    Product Marketing Manager

  • Jonathan Ryan

    Infobip

    Regional Manager

When

When

Thursday, June 3, 2021
7:00 AM – 8:00 AM UTC

Agenda

7:00 AMWelcomes and Announcements
7:10 AMOmnichat Presentation
7:30 AMQuestions

Community Leaders

  • Mark Higgins

    Glintech

    Atlassian Community Leader

  • Prashant Gami

    xenabler

    Atlassian Community Leader

  • Pragya Malhotra

    Optus

    Atlassian Community Leader

  • Tom Zhu

    Atlassian Community Leader

Contact host

Global sponsor

Atlassian logo

Atlassian

Where Atlassian users meet and share best practices