Join us in Reading to explore how combining the power of AI and ITSM can transform customer experiences within your organization. You'll learn about Ovo Energy's experiences with Atlassian Intelligence and how they use it streamline their internal ITSM processes, as well as having the opportunity to bring your ITSM challenges to the table in an open roundtable discussion with experts.
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About this event
Artificial Intelligence has been a worldwide revolution over the past year and it won't slow down any time soon. The potential impact and value of AI is game-changing and in this event we're going to explore how you can unleash the true power of ITSM with AI by your side. We're delighted to be joined by Ovo Energy, who have been early adopters of Atlassian Intelligence and will be sharing their real world experiences.
Later on during the event, we'll host a roundtable to discuss the potential of combining AI and ITSM in your organisation and any challenges you may be facing.
Using Atlassian Intelligence as a Virtual Agent - Ovo Energy's experiences
Ovo Energy will be sharing their journey with Atlassian's virtual agent, which has been branded as the Developer Assistant. This AI-powered Slack channel is more than just a quick answer bot; it's a curated collection of tools designed to elevate the developer experience. By centralizing access to their knowledge base, streamlining support requests, and fostering real-time collaboration, the Developer Assistant has become an integral part of their development ecosystem. It's not just about making tasks easier; it's about making development smarter, more efficient, and more collaborative.
Combining the power of AI & ITSM: a roundtable discussion
There is no denying that AI is game changing for a number of fields, in this round table we will discuss what we expect to change and what we expect will stay the same within ITSM in a post AI world, tackling questions like: What is the biggest change AI will make to your job? Where do you want to see AI deployed next within ITSM? Can AI help improve communication?
Pizza, drinks, and networking
Get to know your local Atlassian Community and peers within the area over a slice of pizza with some cold beverages on the side.
Demo: Atlassian Intelligence
After some food, drink and networking, we'll dive straight back into the action with an exclusive demo of Atlassian Intelligence and all the cool things it can do!