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Combining the power of AI and ITSM: a customer's story and roundtable discussion

Feb 6, 6:30 – 9:30 PM

Join us in Reading to explore how combining the power of AI and ITSM can transform customer experiences within your organization. You'll learn about Ovo Energy's experiences with Atlassian Intelligence and how they use it streamline their internal ITSM processes, as well as having the opportunity to bring your ITSM challenges to the table in an open roundtable discussion with experts.


AIChange ManagementCloudJira Service Management

About this event

Artificial Intelligence has been a worldwide revolution over the past year and it won't slow down any time soon. The potential impact and value of AI is game-changing and in this event we're going to explore how you can unleash the true power of ITSM with AI by your side. We're delighted to be joined by Ovo Energy, who have been early adopters of Atlassian Intelligence and will be sharing their real world experiences.

Later on during the event, we'll host a roundtable to discuss the potential of combining AI and ITSM in your organisation and any challenges you may be facing. 


  • Bruce Cullen


    Director of Advanced Products

  • Martin Brignall

    Ovo Energy

    Developer Tooling Specialist



Tuesday, February 6, 2024
6:30 PM – 9:30 PM UTC


Using Atlassian Intelligence as a Virtual Agent - Ovo Energy's experiences
Combining the power of AI & ITSM: a roundtable discussion
Pizza, drinks, and networking
Demo: Atlassian Intelligence

Community Leader

  • Bruce Cullen


    Director of Advanced Products

Contact host

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