Join us as we talk about an important part of optimizing your ITSM, properly setting up your Service Level Agreements in Jira Service Management. Learn the ins and outs of good SLAs.

We'll also talk about the latest news from Atlassian before TEAM 25!

The Jira Life

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Hosts:

- Alex "Dr. Jira" Ortiz

https://www.linkedin.com/in/alexortiz89/

https://www.youtube.com/@ApetechTechT...

- Rodney "The Jira Guy" Nissen

https://www.linkedin.com/in/rgnissen/

https://thejiraguy.com

Sidekick:

- Sarah Wright

https://www.linkedin.com/in/satwright/

Producer:

- "King Bob" Robert Wen

https://www.linkedin.com/in/robert-we...

Executive Producer:

- Lina Ortiz

Music provided by Monstercat:

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Intro: Nitro Fun - Cheat Codes

https://www.youtube.com/c/monstercat

Outro: Fractal - Atrium

https://www.youtube.com/c/monstercati...