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An Overview of Jira Service Management by Atlassian

Wed, Feb 17, 2021, 12:00 PM (EST)

47 RSVP'ed

About this event

We are delighted to have Atlassian's speaking again at our Toronto ACE!

Join us to learn all about one of Atlassian’s newest products. We’ll give a brief overview of Jira Service Management, followed by a live demo.

Jira Service Management enables teams to work at high velocity through:

  • Modern incident management, powered by Opsgenie - We’ve included on-call scheduling, alerting, incident swarming, and more from our popular Opsgenie product in all cloud editions of Jira Service Management.
  • Change management built for the DevOps era - Learn about our automated change risk assessments, advanced approval workflows, and deep integrations with popular CI/CD tools like Bitbucket Pipelines, Jenkins, CircleCI, and Octopus Deploy.
  • Intuitive, amazing service experiences - Leverage new features like bulk ticket actions and machine learning capabilities to intelligently categorize similar tickets, and take action quickly.

We'll also leave some time at the end for questions, so bring your curiosity! 


  • Blythe Ebersole

    Blythe Ebersole


    Product Marketing Manager

    See Bio
  • Lisa Kaufman

    Lisa Kaufman


    Product Marketing Manager

    See Bio


Wednesday, Feb 17
12:00 PM - 1:00 PM (EST)

Group Leaders

  • Susan Hauth

    Susan Hauth

    Toronto ACE Leader

    Atlassian Event Leader

    View Profile
  • Danny Zuccaro

    Danny Zuccaro


    Atlassian User Group Leader

    View Profile
  • Saurabh Sharma

    Saurabh Sharma

    Banking and Financial

    Atlassian Community Leader

    View Profile
  • Majken Longlade

    Majken Longlade


    Toronto ACE Leader

    View Profile


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