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ChatOps - Extend Teams/Slack to manage Jira requests with HALP/Workflow Builder

Jun 23, 2021, 4:00 – 5:00 PM

Halp a conversational ticketing solution, purpose-built for Teams and Slack. Halp is designed to help teams to prioritize, manage, and report on requests all from your chat system. Slack's Workflow Builder allows non-technical users to quickly automate routine tasks. We'll walk through the features of the tool so you can build your own automations, including creating and updating Jira issues.

27
RSVPs

Jira Service Management

About this event

Getting bombarded by help requests in Microsoft Teams or Slack? Halp, a conversational ticketing solution, purpose-built for Microsoft Teams and Slack. Halp is designed to help teams to assign, prioritize, manage, and report on requests all from your chat system.

Come see a demo of Halp in MS Teams, learn how your teams can use it standalone or with Jira Service Desk, and chat with Tristan (Co-founder of Halp) about the future of the product. 

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Slack's Workflow Builder allows non-technical users to quickly automate routine tasks. We'll walk through the features of the tool so you can build your own automations, including creating and updating Jira issues, directly from Slack.


Speakers

  • Tristan Rubadeau

    Atlassian

    Product Manager. Halp

  • Alastair Wilkinson

    Adaptavist

    Product Manager - Slack Apps

When

When

Wednesday, June 23, 2021
4:00 PM – 5:00 PM UTC

Agenda

4:00 PMVirtual Doors Open
4:05 PMConversational Ticketing for Microsoft Teams
4:35 PMAutomate routine processes in Slack with Workflow Builder
4:50 PMQ&A and Quiz time!!

Community Leaders

  • Susan Hauth

    Toronto ACE Leader

    Atlassian Event Leader

  • Danny Zuccaro

    TD Bank

    Atlassian User Group Leader

  • Saurabh Sharma

    Banking and Financial

    Atlassian Community Leader

  • Majken Longlade

    Tatari

    Toronto ACE Leader

Contact host

Global sponsor

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Atlassian

Where Atlassian users meet and share best practices