Loblaw Digital is an Agile digital agency built to service the online needs of Loblaw Incorporated, Canada’s largest retailer. Spanning four separate brands, Loblaw Digital is responsible for creating and delivering omni-channel experiences across physical and digital channels, including online grocery offerings, traditional e-commerce, loyalty, financial services, and pharmacy products. Brands include: Loblaws Click & Collect for groceries, the award-winning Joe Fresh site for clothing, beautyBOUTIQUE.ca for beauty products, Shoppers Drug Mart for prescription medications and the loyalty programmes PC Plus and Shoppers Optimum.

Loblaw Digital needed systems and processes that could manage, automate, and interpret the results. They were looking for a solution that provided automated testing, as well as the processes that would remove bottlenecks and scale testing to meet the demands of a large-scale Agile development team. In addition, they wanted a testing solution that was tightly integrated with Jira, the development team’s central planning tool across their entire development lifecycle.

In evaluating the options, Loblaw Digital reviewed many Jira-compatible test management software solutions and, for nearly two years, failed to find something to meet their team’s needs. In terms of integrated automation, feature set and extensibility, nothing they found could deliver what was required. 

Come along to this session to listen to Justin Watts, Loblaw Digital’s Senior Manager and to discover how they addressed this challenge!

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