This event will be chock full of exciting updates and powerful apps. There will be a post Summit wrap-up with highlights of the Summit announcements.

Automation for Jira - How to Supercharge your Jira Service Desk with 7 practical Automation rules. Jira Service Desk is such a brilliant tool to manage customer relationships. However, most businesses don’t use it to its full potential. It isn’t just about automating the manual tasks in Jira but also about extending it to make customer support your superpower. In this talk, John from Automation for Jira will go through 7 simple automation rules you can use to take JSD to the next level.

The Jira Administrator’s tasks can be complex and time-consuming when trying to attend to the needs of users and stakeholders. Adaptavist’s ScriptRunner add-on gives you the flexibility to automate various scenarios and also create brand new features in Jira. In this talk, Vitor will demonstrate a ScriptRunner custom plugin which allows a Jira Admin to split out Jira project configurations in just a click of a button.