Even the most carefully planned work doesn’t always go as expected. Deadlines slip, workloads shift, and what looked realistic on paper turns out to be far from reality. In this session, we’ll explore why the gap between planned and actual work happens in the first place. From overloaded teams to limited visibility into real capacity, you’ll see the most common reasons plans break down. You’ll also learn how to close that gap by making work more transparent and how to effectively track planned vs actual work across teams.