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Removing Friction Points in Customer Support

Apr 2, 2019, 10:00 PM – Apr 3, 2019, 12:00 AM

Jacek Wizmur and Pawel Mazur from Spartex will show how to achieve faster request resolution and have higher customer satisfaction rates thanks to better communication with a client due to handling issues via live Chat. It's a real game changer for support teams. They will share best practices that are useful for Jira Service Desk users, both working with internal and external customers.

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RSVPs

About this event

Jacek Wizmur and Pawel Mazur from Spartex will show how to achieve faster request resolution and have higher customer satisfaction rates thanks to better communication with a client due to handling issues via live Chat. It's a real game changer for support teams. They will share best practices that are useful for Jira Service Desk users, both working with internal and external customers.

Speaker

  • Pawel Mazur

    Appfire

    Customer Success Specialist

When

When

April 2 – 3, 2019
10:00 PM – 12:00 AM UTC

Agenda

Check in and Networking
Talk from Spartex
Wrap up and more Networking

Community Leaders

  • Cassie Goss

    ACE Chapter Leader

  • Samar Shah

    Cloud Imperium Games

    Jira Admin

Contact host

Global sponsor

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Atlassian

Where Atlassian users meet and share best practices