Removing Friction Points in Customer Support

Apr 2, 2019, 10:00 PM – Apr 3, 2019, 12:00 AM (UTC)

Washington D.C.

Jacek Wizmur and Pawel Mazur from Spartex will show how to achieve faster request resolution and have higher customer satisfaction rates thanks to better communication with a client due to handling issues via live Chat. It's a real game changer for support teams. They will share best practices that are useful for Jira Service Desk users, both working with internal and external customers.

23 RSVPs

In-person event

About this event

Jacek Wizmur and Pawel Mazur from Spartex will show how to achieve faster request resolution and have higher customer satisfaction rates thanks to better communication with a client due to handling issues via live Chat. It's a real game changer for support teams. They will share best practices that are useful for Jira Service Desk users, both working with internal and external customers.

Speaker

  • Pawel Mazur

    Appfire

    Customer Success Specialist

When

When

April 2 – 3, 2019
10:00 PM – 12:00 AM (UTC)

Agenda

10:00 PMCheck in and Networking
10:30 PMTalk from Spartex
11:30 PMWrap up and more Networking

Community Champions

  • Cassie Goss

    Your Solution Architect An Atlassian Partner

    ACE Chapter Leader

  • Samar Shah

    Clovity. Inc

    Customer Success Partner (Atlassian / AI)

Global sponsor

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