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Removing Friction Points in Customer Support

Washington D.C.

April 2, 2019, 10:00 PM UTC – April 3, 2019, 12:00 AM UTC

Jacek Wizmur and Pawel Mazur from Spartex will show how to achieve faster request resolution and have higher customer satisfaction rates thanks to better communication with a client due to handling issues via live Chat. It's a real game changer for support teams. They will share best practices that are useful for Jira Service Desk users, both working with internal and external customers.

23
RSVPs

About this event

Jacek Wizmur and Pawel Mazur from Spartex will show how to achieve faster request resolution and have higher customer satisfaction rates thanks to better communication with a client due to handling issues via live Chat. It's a real game changer for support teams. They will share best practices that are useful for Jira Service Desk users, both working with internal and external customers.

When

When

April 2 – 3, 2019
10:00 PM – 12:00 AM UTC

Agenda

10:00 PMCheck in and Networking
10:30 PMTalk from Spartex
11:30 PMWrap up and more Networking

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