Jacek Wizmur and Pawel Mazur from Spartex will show how to achieve faster request resolution and have higher customer satisfaction rates thanks to better communication with a client due to handling issues via live Chat. It's a real game changer for support teams. They will share best practices that are useful for Jira Service Desk users, both working with internal and external customers.
April 2 – 3, 2019
10:00 PM – 12:00 AM UTC
10:00 PM | Check in and Networking |
10:30 PM | Talk from Spartex |
11:30 PM | Wrap up and more Networking |