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Online Event: Harnessing AI and Jira Service Management for Advanced ITSM

Mar 8, 1:00 – 2:00 AM


Join us for an exclusive, insight-packed webinar that brings together industry experts and Atlassian's ITSM Architect to explore cutting-edge IT Service Management (ITSM) strategies. This event is designed for diverse audiences, from newcomers to seasoned Atlassian tool users.

61 RSVPs

AIAsset and Configuration ManagementCloudJira Service Management

About this event


Session 1: AI Application in ITSM

Discover how AI is revolutionising ITSM.

Addressing challenges and leveraging AI for enhanced efficiency and automation.

Practical insights for implementing AI within your ITSM framework.

Special Quiz Break

Engage in an interactive quiz session.

Stand a chance to win a Prezzy card  πŸŽ πŸŽ πŸŽ

Session 2: Optimising Jira Service Management

Best practices for setting up your Jira Service Management for CMDB, Assets Management.

Integrating Incident Management with Affected Services for streamlined operations.

Strategies to maximise the impact of Jira Service Management in your organisation.

Q&A session: 

Chat with Atlassian's ITSM Solutions Architect, Gaspar Aguilar and TechTime's Senior Solution Architects, Irina Mosina and Patrick Peters.

Who Should Attend:

IT professionals new to Atlassian tools.

Experienced Atlassian tool users seeking advanced insights.

Organisations looking to enhance their ITSM capabilities.

Anyone interested in the intersection of AI and IT service management

Why Attend:

Gain firsthand knowledge from Atlassian experts and industry leaders.

Discover actionable strategies to elevate your ITSM processes.

Network with a community of like-minded professionals.

Enhance your skills and stay ahead in the evolving world of ITSM.


  • Gaspar Aguilar


    ITSM Consultant


  • Irina Mosina

    TechTime Initiative Group


Community Leader

  • Irina Mosina


    Atlassian Community Leader

Contact host

Global sponsor

Atlassian logo



TechTime Initiative Group logo

TechTime Initiative Group

Where Atlassian users meet and share best practices