The Information Technology Service Management (ITSM) is in word of mouth nowadays. It's understandable. We all want to dig enough to develop a proper way to deliver service projects efficiently, the main subject of our presentation. In this presentation, Flora will go through the concept of ITSM, showing the leading roles playing within this methodology and how to solve their needs. Learn about custom solutions this app for Jira has to offer when customizing and centralizing Jira project properties information, making it visible on different views, being able to apply and save filters for these projects, perform bulk changes on multiple projects at once, and even setting up email notifications for others stakeholders, as well as automating actions, building Jira dashboards for projects, and more. Join this session and answer your questions live by the DEISER experts.