The Information Technology Service Management (ITSM) is in word of mouth nowadays. It's understandable. We all want to dig enough to develop a proper way to deliver service projects efficiently, the main subject of our presentation. In this presentation, Flora will go through the concept of ITSM, showing the leading roles playing within this methodology and how to solve their needs. Learn about custom solutions this app for Jira has to offer when customizing and centralizing Jira project properties information, making it visible on different views, being able to apply and save filters for these projects, perform bulk changes on multiple projects at once, and even setting up email notifications for others stakeholders, as well as automating actions, building Jira dashboards for projects, and more. Join this session and answer your questions live by the DEISER experts.
Head of Marketplace Sales
Head of Product
Customer Support Executive
With a Social and Economics degree, Flora has specialized in International Commerce with an in-depth interest in developing new businesses and leading teams. Having five years of Sales experience in the Spanish, French, and UK market, which four of them has been into the Atlassian ecosystem. Flora has shown being an adaptable and strong component of the DEISER team as a Head of Marketplace Sales, she has helped the company to shape the voice and taking Profields for Jira as a project tracking solution to whole new and better places.
For the last 10 years, Leo has gone from being a dedicated Atlassian Consultant, passionately focused on helping different teams and companies to get the bests from their software tools, to nowadays, being the Head of Product in DEISER, where he shares all of his experience and guidance with the center of his decisions: a multi-functional team of people, software professionals seeking to be efficient with his assistance, while he draws the strategy and future of Profields, Exporter, and other DEISER products, alongside other areas.
Head of department